Predictable Pricing. Proven Quality. A Team That Scales With You
Performance Not Promises
Capitation & Per-Diem Pricing
AI-Driven Total Quality Management
Elastic Staffing That Scales With Your Volume
Line-Item Backlog Pricing for Cost Predictability
Recommended Additions (Gaps vs Competitors)
Based on deep research across all 10 competitor sites, these eight benefit themes appear in director expectations and offer differentiation opportunities:
100% ODS-C Certified
Every abstractor on your account is NCRA ODS-C certified and continuously trained. Consistent quality, protected PHI chain of custody, no offshore handoffs unless requested.
CoC, NAPBC, NAPRC & State Registry Expertise
We abstract to the current CoC STORE manual, NAACCR Data Standards, SEER coding, and AJCC staging. NAPBC, NAPRC, NQMBC, and RCRS submissions supported. Pre-survey audits included for CoC-bound directors.
SLA-Backed Deadline Guarantees
We contractually commit to abstraction turnaround (e.g., 90 days from case identification) with credits for missed SLAs. We put our pricing behind our promise — and no competitor publishes a comparable SLA.
U.S.-Based, HIPAA-Secure Data Handling
All work performed by U.S.-based, background-checked ODS-Cs on HIPAA-hardened, SOC2-aligned systems with full audit trails. Direct contrast to offshore-leaning competitors.
EHR & Registry Softward Vendor-Neutral
Our specialists work inside Epic, Cerner, Meditech, ERS, ONCOLog, METRIQ, and CNExT — norip-and-replace. Vendor-neutral stance vs. ONCO, Inspirata, and Carta who tie services toproprietary platforms.
Director-Level Reporting & Transparent KPIs
Real-time dashboard for case counts, backlog, accuracy, turnaround, productivity, andcost-per-case — exportable for Cancer Committee and CoC reporting.
Dedicated Named Account Lead
Every engagement has a named Registry Operations Lead with weekly check-ins. No help desk. No ticket queue. One owner of your deliverable calendar.
Accreditation & Survey Prep Included
Mock surveys, standard-by-standard gap analysis, and Cancer Committee documentation support come standard — not as an add-on.
After my CFO benchmarked Best Practices Group against our two previous vendors, the math was undeniable: we cut our oncology data abstraction spend by 31% in the first contract year, with no reduction in case volume and no drop in IRR. The capitation model meant I could forecast my registry costs line by line for the budget cycle — no surprise invoices, no per-case escalations during high-volume months. It's the first time in my career I've been able to walk into a budget meeting confident that my numbers will hold."
~Heidi L
Your Backlog Doesn't Have to Cost You Sleep — or Your Survey
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